Shipping
Delivery Policy
SOUTH AFRICA
Shipping Fee: R100
Free shipping for orders over R5000
Shipping takes approximately 7-10 Business Days. All orders are shipped with FedEx.
Please note: We currently offer shipping to South Africa only.
We are working tirelessly to expand our shipping options to more countries.
NOTE:
•The processing and delivery time may be affected by public holidays.
•Caryba Hair is not liable for missing or stolen packages marked as delivered.
•If you believe your order was delivered to the wrong address, we recommend filing a claim with the courier directly.
•If the wrong item is shipped in your order, please contact our customer service team immediately and they will assist you with a return.
•Shipping fees are non-refundable for all orders including returns, lost or stolen packages.
•Failure to sign for the delivery will result in the package being sent back to the warehouse for collection.
•A tracking number will be sent to you via email. All orders can be tracked on the FedEx website.