Shipping

Please note: We currently offer standard shipping to the following countries:

•Botswana
•South Africa
•United Kingdom
•Zambia
•Zimbabwe

Standard Shipping takes approximately 10-14 days

Please note: Orders placed from countries not on the above list, will be dispatched via FedEx or DHL(see under International).

STANDARD SHIPPING COSTS (duty and customs included)

SOUTH AFRICA

Orders delivered within South Africa will be subject to local shipping rates. Door delivery is included in the shipping charges.

Gauteng

Shipping: R180

Estimated Delivery Time: Please allow an extra 1-2 days beyond the standard shipping period.

Eastern Cape/Free State/KwaZulu-Natal/Limpopo/Mpumalanga/Nothern Cape/North West/Western Cape

Shipping: R250

Estimated Delivery Time: Please allow an extra 2-4 days beyond the standard shipping period.

BOTSWANA

Shipping – P320

Estimated Delivery Time: 10-14 days

Collection address will be sent to you via email.

Door delivery can be arranged at an additional fee.

ZAMBIA

Shipping – K400

Estimated Delivery Time: 10-14 days

Collection address will be sent to you via email.

Door delivery can be arranged at an additional fee.

ZIMBABWE

Shipping – $20

Estimated Delivery Time: 10-14 days

Collection address will be sent to you via email.

Door delivery can be arranged at an additional fee.

UNITED KINGDOM

Shipping – £20

Estimated Delivery Time: 10-14 days

Door delivery is included in the shipping charges.

INTERNATIONAL (DHL/FEDEX)

Shipping (excluding duty and customs) : $68

Estimated Delivery Time: 7-12 days

The customer will cover the cost of duty and customs.

Door delivery is included in the shipping charges.

NOTE:

•The processing and delivery time may be affected by public holidays.

•Caryba Hair is not liable for missing or stolen packages marked as delivered.

•If you believe your order was delivered to the wrong address, we recommend filing a claim with the courier directly.

•If the wrong item is shipped in your order, please contact our customer service team immediately and they will assist you with a return.

•Failure to sign for the delivery will result in the package being sent back to the warehouse for collection.

•All shipping updates will be sent to you via email.